Legal

Privacy Policy

Last updated: June 17, 2026

Pingr ("the app") is a restock-alert tool for trading-card products. This policy explains what information the app collects, why, who we share it with, and the choices you have. We do not sell your personal information and we do not use it for cross-app or cross-site advertising tracking.

Who this is for

The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Information we collect

We collect only what the app needs to function:

  • Account information. Your email address and an account identifier. If you use Sign in with Apple, we receive the identifier, the email (or Apple's private relay email), and your name if you choose to share it.
  • Your preferences & activity. Your selected region/country, alert settings, and the items you save, like, or react to.
  • Usage analytics. How the app is used — screens viewed, features used, and in-app events — so we can understand and improve it.
  • Purchase information. Subscription status and purchase history needed to unlock paid features. Payment is processed by Apple or Google Play via in-app purchase; we never receive your full payment-card details.

We do not collect your precise location — "region" is a country preference you choose, not GPS. We do not access your contacts, camera, photos, microphone, or the advertising identifier (IDFA).

How we use information

To provide the core service (a region-appropriate, real-time feed of restock alerts), to operate and secure your account and subscription, to keep the app stable and improve it, and to comply with legal obligations. We do not use your information for advertising and do not track you across other apps or websites.

How information is shared

We share information only with service providers that help us run the app, acting on our instructions — Supabase (authentication and database), Apple / Google Play / RevenueCat (subscription processing and validation), and Mixpanel (product analytics). We may disclose information if required by law or to protect our rights, users, or the public. We do not sell personal information.

Outbound links to retailers

The app links out to third-party retailer websites so you can view or purchase products on the retailer's own site. We do not control and are not responsible for those sites; their privacy practices are governed by their own policies. We never purchase, reserve, or transact on your behalf.

Data retention

We keep account and preference data while your account is active. Analytics data is retained for a limited period for operational purposes. When you delete your account, we delete your account and associated data (some records may be retained where required by law or for fraud-prevention and financial record-keeping).

Your choices and rights

  • Alert preferences: adjust your alert and feed preferences at any time inside the app.
  • Account deletion: delete your account and associated personal data from within the app (Settings → Delete Account). Deleting your account does not automatically cancel an active subscription — manage that in iOS Settings → your Apple Account → Subscriptions.
  • Access & control: depending on where you live, you may have rights to access, correct, or delete your data. Contact us to exercise them.

International users

We are based in the United States and process and store information there. If you use Pingr from outside the United States, your information will be transferred to and processed in the United States, where data-protection laws may differ from those in your country.

Changes to this policy

We may update this policy; we will post the new effective date here and, where appropriate, notify you in the app.

Contact

Pingr is operated by EFN Group LLC, 30 N Gould St STE R, Sheridan, WY 82801, USA. Questions about privacy? Email support@pingr.live.

Trademarks

Pingr is an independent app. It is not affiliated with, sponsored by, or endorsed by The Pokémon Company, Nintendo, Creatures Inc., GAME FREAK, Apple, or any retailer. All product names, logos, and brands are the property of their respective owners.